Click the Download Mac 32/64 bit GlobalProtect agent link; Find the GlobalProtect.pkg file in your downloads folder, right-click on it, then choose open; Click through the installer, entering your computer's password when necessary; A GlobalProtect window should open; Fill in the Portal field with myvpn.vancouver.wsu.edu. Mar 19, 2020 Download Windows 64 bit GlobalProtect agent. Download Mac 32/64 bit GlobalProtect agent. Download Linux GlobalProtect agent. IOS client from iTunes. Download this app from Microsoft Store for Windows 10, Windows 10 Mobile, HoloLens. See screenshots, read the latest customer reviews, and compare ratings for GlobalProtect. Click Download Mac 32/64 bit GlobalProtect Agent. After downloading the GlobalProtect Portal installer, you can save it to your “Downloads” folder or another preferred location. Open the GlobalProtect DMG file from your preferred saved location and Double-click the icon on your desktop.

In order to access the WRA Network during a defined disaster event, you will need to install some software on your personal computer. Windows and Mac OS users will need the GlobalProtect VPN application. Mac OS users will also need to install the Microsoft Remote Desktop 10 application. The instructions provided below detail the basic steps necessary to get the software installed.

  • Connection Fix*If you have an issue connecting with GlobalProtect (Mac only)

These steps will not work until you have been granted emergency network access.

Step 1

Log in to the GlobalProtect portal.

  1. Launch a web browser and go to the following URL: https://wra-vpn.wrallp.com/
  2. On the portal login page, enter your WRA Username (username only no WRA or @wrallp.com) and Password, and then click LOG IN.

Step 2

Download the GlobalProtect agent.

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  1. To begin the download, click the software link that corresponds to the operating system running on your computer. If you are not sure whether the operating system is 32-bit or 64-bit try the 64-bit version first. The software will inform you if you need to pick the other one.
  2. Open the software installation file.
  3. When prompted, Run the software. If you are prompted with a User Account Control (UAC) warning message select Yes to continue.
  4. When prompted again, Run the GlobalProtect Setup Wizard
Mac

Step 3

Complete the GlobalProtect app setup.

  1. In the GlobalProtect Setup Wizard, click Next.
  2. Click Next to accept the default installation folder (C:Program FilesPalo Alto NetworksGlobalProtect), or click Browse to select a new location and then click Next twice.
  3. After installation is complete, Close the wizard.

Step 4

Log in to GlobalProtect.

  1. Launch the GlobalProtect app by clicking the system tray icon. The status panel opens.
  2. Enter the portal address provided via email, and then click Connect.
  3. You may need to click Connect again to initiate the connection.
  4. If prompted, enter your Username (ex. jdoe) and Password, and then click Sign In. If authentication is successful, you are connected to your corporate network, and the status panel displays the Connected or Connected - Internal status. If your administrator sets up a GlobalProtect welcome page, it displays after you log in successfully.

Proceed to Part 2 of the instructions on using Remote Desktop Connection to connect to your WRA desktop.

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Step 1

Log in to the GlobalProtect portal.

  1. Launch a web browser and go to the following URL: https://wra-vpn.wrallp.com/

  2. On the portal login page, enter your WRA Username (username only no WRA or @wrallp.com) and Password, and then click LOG IN.

Step 2

Download the GlobalProtect agent.

  1. Click Download Mac 32/64 bit GlobalProtect agent.
  2. When prompted, Run the software.
  3. When prompted again, Run the GlobalProtect Installer

Step 3

Complete the GlobalProtect app setup using the GlobalProtect Installer.

Client
  1. From the GlobalProtect Installer, click Continue.
  2. On the Destination Select screen, select the installation folder for the GlobalProtect app, and then click Continue.
    .
  3. On the Installation Type screen, select the GlobalProtect installation package check box, and then click Continue.
  4. Click Install to confirm that you want to install GlobalProtect.
  5. When prompted, enter your User Name and Password, and then click Install Software to begin the installation.
  6. After installation is complete, Close the installer.

Step 4

Log in to GlobalProtect.

  1. Launch the GlobalProtect app by clicking the icon in the menu bar. The status panel opens.
  2. Enter the portal address provided via email, and then click Connect.
  3. You may need to click Connect again to initiate the connection.
  4. If prompted, enter your Username (ex. jdoe) and Password, and then click Sign In. If authentication is successful, you are connected to your corporate network, and the status panel displays the Connected or Connected - Internal status. If your administrator sets up a GlobalProtect welcome page, it displays after you log in successfully.

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When you try to connect on your Mac, if you get this message, please try the following:

Enable Palo Alto Networks as a trusted developer.

Mac Globalprotect Uninstall

  1. From your Mac endpoint, launch System Preferences
  2. Open the Security & Privacy preferences and then select General
  3. Click the lock icon on the bottom left of the window to make changes and modify preferences
  4. When prompted, enter your Mac UserName and Password and then Unlock the preferences
  5. Click 'Allow' next to the message System software from developer 'Palo Alto Networks' was blocked from loading.

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Download the Microsoft Remote Desktop 10 client from the Mac App Store by clicking on the link.

Download Mac 32/64 Bit Globalprotect Agent

Proceed to Part 2 of the instructions on using Remote Desktop Connection to connect to your WRA desktop.

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