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This privacy policy sets out how we uses and protects any information that you give us when you use this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.


For over 80 years, Jeppesen has built its foundation on paper chart services and has set the standard for current and reliable flight information worldwide. Our services are designed for the business aviation pilot who requires the most up-to-date information presented in an intuitive and consistent manner.

Each manual has been designed to provide you with a complete set of charting and supplemental information needed for your flight. There is no guess work as to whether or not you have what you need for a safe flight. Revision services are also available offering you continuously updated information throughout the year via a series of updates


As an IFR pilot, you need charts that provide you with the most complete, accurate and up-to-date information both in the air and on the ground. Our Airway Manuals offer these elements in a logical, intuitive format with world wide consistency. A wide range of coverage’s are available for your specific areas of flight.

High Performance

Jeppesen makes it easy for pilots who require only airports for high performance aircraft. Our High Performance services have done the work for you by including only hard surface runways with pre-determined lengths required by your aircraft. This means less time searching for the right airport and less time filing revisions.

Airway Manual Text


In addition to the charts and procedures, Airway Manual provides navigation text in support of the actual charts, organized into several “Tabbed” sections. Some of the support and reference text information is not published in the paper Airway Manual, but is available here.


Supplements are services that are designed to complement other offerings.
These can be used in conjunction with other services or be used on their own.


Trans Australian Airways

Additional Information about IFR Paper Services

Jeppesen Australian Airways Manual Online

For additional information about IFR Paper Services please click here
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