Nov 11, 2014 Microsoft Outlook for Mac uses profiles to manage your accounts within Outlook. You have three options on configuring your Outlook profile: Option 1: First time user of Outlook (no existing profile). Launch Outlook to start the account creation wizard. Apr 20, 2020 Outlook is included with Microsoft Office 365. Faculty, staff, and graduate students with a full-service SUNet ID and undergraduate students with an Office 365 account can download Microsoft Office for Windows via webmail for free. See Microsoft Office for Windows for more information. Configure Outlook for Windows. Open Outlook.
This document explains how to connect to the Office 365 service via Outlook for Mac client.
If you currently do not have Office/Outlook installed on your computer, please follow these instructions to install Office/Outlook before proceeding.
Warning: Before proceeding, make sure you have updated Outlook to the latest version (patch) currently available. If you do not update Outlook before proceeding, the potential exists that you will be unable to configure your account to Office 365 (you will receive an error during the configuration process).
Important: In addition to configuring your NetID account, this document also contains instructions on how to configure a Service Account. The recommended configuration for Service Accounts within Outlook is to have the Service Account linked to your NetID account and then to use the delegation feature to interact with the Service Account.
Microsoft Outlook for Mac uses profiles to manage your accounts within Outlook.
Note: if you don't know whether you are attempting to configuring a NetID account or a Service account, please contact your domain administrator or the DoIT HelpDesk.
Remember: the Global Address List (GAL) will only contain Office 365 accounts. Therefore, you may still need access to the Campus Directory (Whitepages) to find the person you are searching for.
Use these instructions to configure the Campus Directory (Whitepages) within this client.
You may experience issues with Outlook for Mac that are often resolved by performing a full uninstall/reinstall of Microsoft Office. The following Microsoft documentation provides instructions on how to completely uninstall Microsoft Office on your Mac: Troubleshoot Office 2016 for Mac issues by completely uninstalling before you reinstall.
Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
Original KB number: 2830042
When you try to set up Microsoft Outlook for Mac 2011 to use the archive mailbox feature in Exchange Online for Office 365, your attempt fails.
To work around this behavior, use Outlook Web App for mail, and apply retention policies in Exchange Online. Use the following settings when you apply the retention policies:
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|Tag name||Tag type||Retention age limit (days)||Retention action|
|Personal 1-years move to archive||Personal||365||Move to archive|
|Personal 5-years move to archive||Personal||1825||Move to archive|
|*Personal never move to archive||Personal||No age limit||Move to archive|
|*This tag is not enabled by default. Items that have this retention tag are either never moved or never deleted.|
For more information about retention policies in Exchange Online, see Retention tags and retention policies.
Whereas Outlook for Mac 2011 doesn't support the archive feature, Outlook 2016 for Mac does support the archive feature. When you use Outlook 2016 for Mac, you can access your archive and move mail items into your archive.
You can create an archive mailbox for a user's primary cloud-based mailbox. Users can use the archive mailbox (also known as a personal archive) to store historical messaging data by moving or copying messages from their primary mailbox to their archive mailbox. The archived messages reside in the cloud, and users can access the messages by using Outlook 2016 for Mac, Outlook 2013, Outlook 2010, or Outlook Web App.
For more information about the archive mailbox feature in Exchange Online, see Enable or disable an archive mailbox in Exchange Online.
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